I had good things happen and bad things happen. Unfortunately, (sorry) I'm going to start with the bad because I just have to get it off my chest.
There is this girl that works for me. Let's call her Red. She is 23 years old, has a four year old daughter (who is adorable!) and lives about an hour away from the store with her parents. She drives so far to work because she wants to work at my store. Awwww!! Well... she walked out on me today. Literally, walked out and said, "I'm done." No explanation. Nothing.
This girl is the type that has tons of problems and does not leave it at the door. We all have problems, it's a fact. But, it does not belong in the workplace. I had a little soft spot for her and wanted to help her out, so I let a lot of things slide and was very understanding. She called in all the time and was very picky about her schedule. I really wanted to help her out and make something in her life work out. So, I let her know it was little out of the ordinary to be like this, but I wanted to see her succeed. I really should have known better...
The last straw was Saturday morning. I usually open Saturday mornings and she comes in at 10, an hour after me. It's usually just us two for an hour, then around lunchtime is when things start to really pick up. Well, the night before was the Miley Cyrus concert and I knew that many moms drove in to town for it, stayed the night and would probably be on their way home in the morning but many would make a quick stop at the mall. Plus, it snowed that morning (yes, snowed) and I know how mom's think... "Oh crap! I bet my daughter's clothes from last year don't fit! Let's go shopping for new winter clothes!" So I decided the night before to add one more person to open with us just in case we were swamped. Thank the Lord, I did because it was the busiest DAY WE HAVE EVER HAD! No joke! Up 100% and #2 in the company out of 900 stores. YOWZA!!!
Red called at 9:50am and asked if she could have the day off. I was a little speechless, so I didn't answer her right away. Then she said, "Do you have any other openers?" I go, "Yes.... XXXX is here...."
Red goes, "I just need the day. Can I have the day? Please?"
No explanation why. No nothing.
I. was. pissed. It's a SATURDAY and you're calling in 10 minutes before you're supposed to be here?! Hell NO!
I was so angry, I didn't even care what was wrong. I said fine, because, honestly? Her mind was probably made up and I didn't have time to argue with her and slammed down the phone. Yes, I slammed the phone down. It felt good.
So today was the first day I saw her since then. I had spoke with her Sunday to make sure she would be at work the following week, which was conveniently her last week. She said yes, that she would be there.
I am on vacation this week, but had to go in today and am going in tomorrow to finish up our first round of holiday floor sets (yes, I am a control freak. I will not be able to relax if I don't know MYSELF that it's done to my standards). Everything was fine yesterday (supposedly) and today things seemed fine. I didn't have a conversation with her like I normally did and pretty much just kept my distance because I was still angry. Honestly, I was expecting an apology from her that I wasn't going to get. We were slammed Saturday and she basically screwed me. Luckily, I was thinking ahead and was anticipating the worst so I was somewhat prepared but still. I'm upset. Can you tell I have been doing this a long time? I almost always expect the worst.
Today me and another girl were there in our scrubby clothes just doing the floorset, which is hard work. You're moving stuff around and up and down ladders so it's physically pretty demanding. I wasn't in charge of the floor, one of my assistants was and I noticed that Red wasn't talking to any customers. Not even acknowledging them. After about a half hour I was getting pissed (again, lol) so I went up to my assistant and let her know that she might want to say something to Red. My assistant asked Red to make sure she greeted people and Red flipped out. She stomped back to the registers, clocked out and announced she was "done!"
I cornered her in the bathroom (where we keep our personal things) and told her she owed it to me to talk about this. She said no, she didn't and that she was done. I told her that fine, and thank you for reminding me why it's pointless to bend over backwards for people. I walked her to the door and said good luck with things. She gave me one last nasty look and left. Maybe I was immature with my comment, but she needed to know that I regularly went out of my way for her.
Seriously? Seriously?? I was never unreasonable with this girl. If anything I was too nice. Which... leads me to this other story I just have to tell you guys. Now, I have to code her as job abandonment which, will most likely prevent her from ever getting re-hired with my company. Well, over 10 years ago when I was 16 years old I worked for this same company as a seasonal employee over Christmas. When I got this job back in February (so thankful...) and my new boss was entering me into the system, I was considered a rehire! Over 10 years later and what I did when I was a teenager could have affected my career! Yes, this is my career. I love my job and will probably do this forever. If I had quit unprofessionally, the way Red had I probably would not be sitting where I am right now. I thought this was an interesting story and I tell just about every new girl I hire. I'm sure it's hard for them to comprehend, but for me it was a great lesson that I luckily did not have to learn the hard way.
Okaaaaaay, so now you're probably wondering where the heck the good news is!! ;)
That guy I went out with Saturday night? Things are going great, we have been emailing and texting almost non-stop since Sunday and he just asked me out again today!!! :) I really hope things work out! I'm enjoying getting to know him.
That was all I had for the good news. Sorry it was so short... hopefully I will have more to report later!! :)
Have you ever had to quit a job the wrong way? Sometimes it's necessary, but if so, why? What happened?